Privacy Policy

1. Introduction

RevSnap ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our competitor tracking and market intelligence platform.

Important Notice: Our service collects publicly available pricing information from competitor websites. We do not collect personal information from competitor websites or violate any website's terms of service.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company)
• Payment information (processed securely by Stripe)
• Product information you want to track
• Communication preferences
• Support requests and feedback

2.2 Information We Collect Automatically

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar technologies

2.3 Competitor Data Collection

Our service collects publicly available pricing and product information from competitor websites. This data includes:

• Product prices and availability
• Product ratings and reviews
• Product specifications and descriptions
• Historical price trends

Legal Notice: We only collect publicly available information and respect all website terms of service and robots.txt files. We do not collect personal information from competitor websites.

3. How We Use Your Information

• Provide and maintain our services
• Process payments and manage subscriptions
• Send you important updates and notifications
• Provide customer support
• Improve our services and develop new features
• Comply with legal obligations
• Prevent fraud and ensure security

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party service providers (Stripe, hosting providers)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure data centers and infrastructure
• Employee training on data protection

6. Your Rights and Choices

6.1 Access and Control

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Opt-out of marketing communications

6.2 GDPR Rights (EU Users)

If you are in the European Union, you have additional rights under GDPR:

• Right to data portability
• Right to restrict processing
• Right to object to processing
• Right to withdraw consent
• Right to lodge a complaint with supervisory authorities

6.3 CCPA Rights (California Users)

If you are a California resident, you have rights under CCPA:

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to say no to the sale of personal information
• Right to access your personal information
• Right to equal service and price

7. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Account data is typically retained for 7 years after account deletion for legal compliance.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers, including:

• Standard contractual clauses
• Adequacy decisions
• Other appropriate safeguards

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website usage
• Provide personalized content
• Improve our services

You can control cookie settings through your browser preferences.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: privacy@revsnap.com
• Address: [Your Business Address]
• Phone: [Your Phone Number]